Privacy Policy

At Olvara Technologies Limited, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and handle your information when you visit our website or use our services.

1. Who We Are

Olvara Technologies Limited is the data controller for personal data collected through this website. We are registered in England and Wales (Company Number: 17136435). If you have any questions about how we handle your data, please contact us at swetha.alla@olvaratech.co.uk.

2. Information We Collect

When you use our contact form, we collect the following information:

  • Full Name
  • Company Name (optional)
  • Work Email Address
  • Service interest (selected from a list)
  • Project details and messages

We do not collect any data through cookies, tracking scripts, or analytics tools.

3. Lawful Basis for Processing

We process your personal data on the basis of legitimate interests (Article 6(1)(f) UK GDPR). Our legitimate interest is responding to your enquiry about our services. We have assessed that this processing does not override your rights and freedoms, as you actively chose to submit your details for the purpose of being contacted.

4. How We Use Your Information

We use the information collected via our contact form solely to respond to your enquiry and, where relevant, to discuss our services with you. We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. Third Party Processors

Our contact form uses Web3Forms (web3forms.com) to process your submission and send it to our email inbox. Web3Forms states that it does not store form submissions, but server logs may contain personal information and are deleted periodically. Web3Forms also states that its servers are located in the United States, so your submission may be processed outside the United Kingdom.

Our email is hosted by Zoho Mail. Submitted enquiries are stored in our Zoho Mail inbox and handled under Zoho's data protection terms.

If you prefer not to use the contact form, you can email us directly at swetha.alla@olvaratech.co.uk.

6. Data Retention

We retain your contact details and enquiry information for a maximum of 24 months from the date of your initial enquiry. If no business relationship is established within that period, your data is deleted. If we enter into a contract with you, we retain relevant records for 6 years in line with UK statutory requirements.

7. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. Access to your data is restricted to authorised personnel only.

8. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate or incomplete data
  • Erase your personal data (the right to be forgotten)
  • Restrict how we process your data in certain circumstances
  • Object to processing based on legitimate interests
  • Data portability: receive your data in a structured, machine readable format

To exercise any of these rights, please contact us at swetha.alla@olvaratech.co.uk. We will respond within one calendar month.

9. Right to Complain

If you believe we have not handled your personal data in accordance with UK GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection:

  • Website: ico.org.uk
  • Telephone: 0303 123 1113
  • Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

We would, however, appreciate the opportunity to address your concerns before you approach the ICO, so please contact us in the first instance.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review this page periodically.

Last updated: April 2026. Olvara Technologies Limited is registered in England and Wales (CRN: 17136435).